Pro Customer Service/Sales

Home Depot; Sebastian (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales member in Sebastian, Florida. This role involves providing exceptional service to professional customers, assisting with order fulfillment, and managing deliveries. Candidates should demonstrate strong sales techniques, product knowledge, and the ability to maintain professional relationships. Meeting monthly sales goals and collaboration within the team are essential. Bilingual skills may be preferred based on customer needs.

Qualifications

• Ability to build and maintain professional relationships with customers.
• Proven sales track record and ability to meet goals.
• Proficient in providing tailored recommendations based on customer needs.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.
• Collaborate to resolve delivery issues and ensure customer success.

Skills

Product knowledge

Customer service

Sales techniques

Bilingual communication

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

SEBASTIAN

State

FL

Auto req ID_BR

156061BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045477