Pro Customer Service/Sales

Home Depot; Lithia Springs (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

A leading home improvement retailer located in Lithia Springs is seeking team members for the Pro Customer Service/Sales team. This role focuses on delivering exceptional service to professional customers such as contractors and property owners. Responsibilities include assisting customers at the Pro Desk, managing deliveries, and collaborating with team members to uphold standards of service and safety. Candidates with strong customer service skills and product knowledge will thrive in this dynamic environment.

Qualifications

• Ability to build and maintain professional relationships with Pro customers.
• Proactive in driving sales by leveraging product knowledge and loyalty programs.
• Strong customer service skills with attention to unique project needs.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.
• Provide outstanding service and support store goals.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

LITHIA SPRINGS

State

GA

Auto req ID_BR

156139BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045387