Pro Customer Service/Sales

Home Depot; Palatka (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Palatka is seeking members for their Pro Customer Service/Sales Team to enhance professional customer experiences. This role involves supporting contractors, property owners, and commercial clients through order fulfillment, expert product recommendations, and tailored delivery solutions. Team members are expected to meet sales targets while ensuring a clean and safe work environment. Bilingual skills may be preferred, depending on the customer base.

Qualifications

• Bilingual communication skills preferred, based on customer need.
• Drive sales through product knowledge and tailored recommendations.
• Ability to collaborate and maintain a clean, organized environment.

Responsibilities

• Assist Pro customers with order fulfillment and loading.
• Provide expert product recommendations and tailored delivery solutions.
• Meet monthly sales goals and contribute to store sales initiatives.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City: PALATKA

State: FL

Auto req ID_BR: 156060BR

Job Type: Pro Customer Service/Sales

Auto req ID: 300045473