Pro Customer Service/Sales

Home Depot; Punta Gorda (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer seeks a Pro Customer Service/Sales team member in Punta Gorda, FL. This role focuses on providing exceptional customer service to professional clients, including contractors and property owners. Responsibilities include supporting order fulfillment, driving sales through product knowledge, and ensuring customer satisfaction. Effective collaboration and potentially bilingual communication skills are preferred. Candidates must be motivated to meet sales goals and maintain high standards of service and safety.

Responsibilities

• Deliver exceptional experience for professional customers including contractors and property owners.
• Support every stage of the Pro customer journey, from order fulfillment to product recommendations.
• Meet monthly sales goals and metrics to drive sales in the store.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

PUNTA GORDA

State

FL

Auto req ID_BR

156050BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045394