Pro Customer Service/Sales

Home Depot; Seaside (OR); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer seeks a Pro Customer Service/Sales Team member in Seaside, Oregon. In this role, you will deliver exceptional service to professional customers, assist with order fulfillment, manage inventory, and leverage product knowledge to drive sales. You will collaborate with team members to maintain a clean and organized environment, and uphold the highest standards of customer service. Bilingual skills may be preferred to suit customer needs. This position offers a pay range of $20.00 to $22.00 per hour.

Qualifications

• Experience in customer service or sales roles.
• Ability to build and maintain professional relationships.
• Capability to drive sales through effective communication and recommendations.

Responsibilities

• Assist Pro customers at the Pro Desk and loading materials.
• Manage deliveries and inventory monitoring.
• Provide specialized product knowledge to customers.

Skills

Bilingual communication skills

Customer service orientation

Sales proficiency

Product knowledge

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

SEASIDE

State

CA

Auto req ID

155798BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045408

Pay Range

$20.00 - $22.00