Pro Customer Service/Sales

Home Depot; Gainesville (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

A leading home improvement retailer is seeking individuals for the Pro Customer Service/Sales Team. This role involves providing exceptional service to professional customers, guiding them through their purchase journey, and collaborating with team members to ensure project success. The ideal candidate should have strong customer service skills and a passion for sales, along with the ability to communicate effectively and maintain high standards. Bilingual communication is a plus based on location needs.

Qualifications

• Exceptional customer service skills.
• Ability to drive sales using product knowledge.
• Bilingual skills preferred based on location.

Responsibilities

• Deliver exceptional service to professional customers.
• Support Pro customers in their journey and ensure project success.
• Collaborate with team members to maintain a clean and safe environment.
• Maintain a clean, organized, and safe store environment.

Skills

Customer service

Sales

Bilingual abilities

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

GAINESVILLE

State

GA

Auto req ID_BR

156100BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043570