Pro Customer Service/Sales

Home Depot; Deerfield Beach (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer located in Deerfield Beach is looking for proactive individuals to join their Pro Customer Service/Sales Team. This role involves assisting professional customers, fulfilling orders, providing product knowledge, and driving sales initiatives. Candidates should possess strong sales skills and a customer service orientation. Bilingual communication skills may be preferred at certain locations, contributing to tailored customer experiences.

Qualifications

• Experience in sales or customer service roles.
• Ability to build and maintain professional relationships.
• Familiarity with home improvement products is a plus.

Responsibilities

• Assist Pro customers and address their needs.
• Collaborate with team members to ensure customer satisfaction.
• Meet monthly sales goals and drive store metrics.

Skills

Sales skills

Bilingual communication skills

Product knowledge

Customer service orientation

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

DEERFIELD BEACH

State

FL

Auto req ID_BR

155917BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043599