Pro Customer Service/Sales

Home Depot; Orange (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales Team member in Orange, CA. The role focuses on providing outstanding service to professional customers, including contractors and commercial clients. Responsibilities encompass aiding in project success through expert recommendations, proactive sales efforts, and collaboration with team members. Ideal candidates should have strong product knowledge and may benefit from bilingual skills, adapting to various customer needs for enhanced service delivery.

Qualifications

• Proactive sales approach with strong product knowledge.
• Ability to build and maintain customer relationships.
• Bilingual communication skills preferred.

Responsibilities

• Drive sales through product recommendations and tailored solutions.
• Assist customers at the Pro Desk and loading materials.
• Monitor inventory and execute sales initiatives.

Skills

Bilingual

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

ORANGE

State

CA

Auto req ID_BR

155597BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043800