Pro Customer Service/Sales

Home Depot; Panama City Beach (FL); On-site; USD 17,000 - 28,000; Full time

Job summary

A renowned home improvement retailer is seeking a Pro Customer Service/Sales Team member in Panama City Beach, FL. This role involves delivering exceptional service to professional customers, driving sales, and managing deliveries. Candidates should have strong sales and product knowledge and may be preferred to be bilingual depending on location. Ensure customer projects are successful by collaborating with team members to meet sales goals and maintain a clean, safe environment.

Qualifications

• Ability to provide tailored recommendations and expert product knowledge.
• Skills in managing deliveries and loading materials efficiently.
• Capability to build and maintain professional relationships with customers.

Responsibilities

• Assist at the Pro Desk and load materials for customers.
• Meet monthly sales goals and maintain organized work environment.
• Resolve delivery issues and monitor inventory.
• Collaborate with team to resolve delivery issues and ensure great service.

Skills

Bilingual communication skills

Product knowledge

Sales skills

Customer service excellence

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

PANAMA CITY

State

FL

Auto req ID_BR

156056BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045444