Pro Customer Service/Sales

Home Depot; Brighton (CO); On-site; USD 20,664,000 - 28,930,000; Full time

Job summary

A leading home improvement retailer is seeking team members for their Pro Customer Service/Sales team in Brighton, CO. The role involves assisting professional customers, driving sales through expert product recommendations, and collaborating with a team to ensure a successful project experience. Ideal candidates may have bilingual communication skills and a strong commitment to exceptional service. Join a dynamic team focused on delivering tailored solutions to contractors and commercial clients.

Qualifications

• Bilingual communication skills may be preferred based on customer needs.
• Ability to meet monthly sales goals and metrics.
• Bilingual communications may be preferred at certain locations.

Responsibilities

• Deliver exceptional service to Pro customers and ensure project success.
• Meet monthly sales goals and drive sales through expert product recommendations.
• Collaborate with team members to maintain a clean and safe environment.

Skills

Customer service

Sales

Product knowledge

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Applications are accepted on an on-going basis.

City

BRIGHTON

State

CO

Auto req ID_BR

155858BR

Job Type

Pro Customer Service/Sales

Auto req ID

300044181