Pro Customer Service/Sales

The Home Depot; Reynoldsburg (OH); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

A major home improvement retailer is seeking dedicated Pro Customer Service/Sales Team members to enhance the experience of professional customers in Reynoldsburg, Ohio. Successful candidates will proactively drive sales, maintain strong customer relationships, and meet store goals, all while ensuring a clean and organized environment. Bilingual abilities may be beneficial depending on customer demands. This full-time role emphasizes collaboration and product knowledge to guarantee client project success.

Qualifications

• Strong product knowledge for effective sales and customer recommendations.
• Bilingual communication skills preferred based on customer needs.

Responsabilités

• Deliver exceptional customer service to professional clients.
• Drive sales by leveraging relationships and product knowledge.
• Collaborate with team members to maintain a safe work environment.

Description du poste

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients.

The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success.

Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

• Other
• Consumer Services