Pro Customer Service/Sales

The Home Depot; Cordele (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Cordele, Georgia is seeking dedicated Pro Customer Service/Sales Team members. This role involves supporting professional customers, managing deliveries, and ensuring projects succeed through expert product recommendations and tailored solutions. Ideal candidates will excel at communication, meet sales goals, and collaborate effectively within the team. Opportunities for bilingual communication may be available depending on customer needs. Join a dynamic team focused on exceptional customer service.

Qualifications

• Exceptional communication skills for professional customer interaction.
• Ability to meet monthly sales goals and metrics.
• Collaboration skills to work effectively with team members.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Provide expert product recommendations and tailored delivery solutions.
• Monitor inventory and execute sales initiatives.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Consumer Services