Pro Customer Service/Sales

Home Depot; Ashland (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading home improvement retailer in Ohio is seeking a Pro Customer Service/Sales team member to deliver exceptional service to professional customers. This role involves driving sales through product knowledge, maintaining relationships, and supporting store goals while ensuring a clean and safe environment. Candidates with strong customer service skills and the ability to communicate in multiple languages are preferred. Join a dedicated team that values collaboration in achieving sales success.

Qualifications

• Strong product knowledge and sales abilities.
• Ability to maintain professional relationships.
• Outstanding customer service skills.
• Bilingual communication may be preferred.

Responsibilities

• Deliver an exceptional experience to professional customers.
• Drive sales through product knowledge and recommendations.
• Collaborate to maintain a clean and safe environment.
• Support store goals by monitoring inventory and execution.

Skills

Customer Service

Sales

Communication

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

ASHLAND

State

OH

Job Type

Pro Customer Service/Sales

Auto req ID_BR

156916BR

Auto req ID

300044784