Pro Customer Service/Sales

Home Depot; Pueblo (CO); On-site; USD 22,730 - 25,485; Full time

Job summary

A leading home improvement retailer in Pueblo, Colorado is looking for Pro Customer Service/Sales Team members dedicated to providing exceptional service to professional customers. Responsibilities include assisting at the Pro Desk, managing deliveries, and driving sales goals while leveraging product knowledge. Candidates with bilingual skills are preferred. This role offers a salary ranging from $16.50 to $18.50 per hour and requires strong communication and collaboration among team members.

Qualifications

• Customer service skills to build relationships with Pro customers.
• Ability to meet sales goals and metrics.
• Knowledge of construction materials and home improvement products.

Responsibilities

• Assist professional customers at the Pro Desk to ensure a successful project.
• Monitor inventory and execute sales initiatives.
• Collaborate with team members to maintain cleanliness and organization.

Skills

Bilingual communication skills

Customer service

Sales techniques

Product knowledge

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Applications are accepted on an on-going basis.

City

PUEBLO

State

CO

Auto req ID_BR

155828BR

Job Type

Pro Customer Service/Sales

Auto req ID

300044151

Pay Range

$16.50 - $18.50