Pro Customer Service/Sales

The Home Depot; Pittsburgh (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Job summary

A leading home improvement retailer in Pittsburgh is seeking a Pro Customer Service/Sales professional to enhance the experience of professional customers such as contractors and property owners. This role involves building relationships, driving sales through expert product knowledge, and maintaining high standards of customer service. Candidates should be proactive and may need bilingual skills based on customer needs. This full-time position offers competitive compensation ranging from $65,000 to $90,000 annually.

Qualifications

• Experience in customer service and sales is preferred.
• Ability to build and maintain professional relationships.
• Proactive approach to driving sales.

Responsibilities

• Assist professional customers with their projects.
• Meet monthly sales goals and customer service metrics.
• Collaborate with team members to resolve delivery issues.

Skills

Customer service

Sales skills

Bilingual communication

Job description

Pro Customer Service/Sales – The Home Depot

Join to apply for the Pro Customer Service/Sales role at The Home Depot.

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other (Consumer Services)

Referrals increase your chances of interviewing at The Home Depot by 2x.

Get notified about new Customer Service Sales Specialist jobs in Pittsburgh, PA.

Greater Pittsburgh Region $65,000.00-$90,000.00 1 week ago.