Pro Customer Service/Sales

The Home Depot; Uniontown (Fayette County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is looking for a Pro Customer Service Sales representative in Uniontown, PA. This role focuses on building professional relationships with Pro customers while driving sales through tailored recommendations and product knowledge. Responsibilities include assisting at the Pro Desk and ensuring excellent customer service. Strong bilingual communication skills are preferred to better serve diverse clientele. The position is full-time, with a strong emphasis on safety and collaboration within the team.

Qualifications

• Preferred bilingual communication skills based on customer needs.
• Strong product knowledge and ability to assist customers effectively.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales leveraging product knowledge and recommendations.
• Assist at the Pro Desk and manage deliveries.

Skills

Bilingual communication skills

Sales knowledge

Customer service

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot.

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Key Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
• Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Collaborate with team members to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.

Bilingual communications skills may be preferred at certain locations; language varies based on customer need.

Seniority Level: Not Applicable

Employment Type: Full‑time

Job Function: Other • Industries: Consumer Services

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