Pro Customer Service/Sales

The Home Depot; Morgan Hill (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer in Morgan Hill seeks a Customer Service/Sales associate dedicated to providing exceptional service to diverse professional customers. This position involves assisting with order fulfillment, managing deliveries, and offering tailored product recommendations. Candidates should demonstrate strong sales skills, collaboration abilities, and a commitment to customer satisfaction in a team-oriented environment. Benefits include competitive pay, based on skills and experience.

Qualifications

• Ability to deliver exceptional customer service and support professional customers.
• Proficient in understanding and utilizing product knowledge for tailored recommendations.
• Strong collaboration skills to maintain a clean and organized environment.

Responsibilities

• Assist at the Pro Desk and manage customer interactions.
• Proactively drive sales and meet monthly sales goals.
• Monitor inventory and execute sales initiatives in the store.

Job description

Join to apply for the areil Customer Service/Sales academy> role at The Home Depot

This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $22.00/hr

155812BR

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional__$relationship’s with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Qualifications

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Consumer Services