Pro Customer Service/Sales

The Home Depot; SOUTH PLAINFIELD (NJ); On-site; USD 23,419 - 26,174; Full time

Job summary

A leading home improvement retailer is seeking dedicated Pro Customer Service/Sales Team members to deliver exceptional service to professional customers in South Plainfield, NJ. The role involves assisting with order fulfillment, providing expert product recommendations, and driving sales by building relationships with contractors and property owners. Ideal candidates will have strong sales abilities and customer service skills, contributing to team success and meeting sales goals while maintaining a safe environment.

Qualifications

• Ability to build and maintain relationships with professional customers.
• Proactive in driving sales and meeting monthly goals.
• Collaboration with team members to maintain safety and service standards.

Responsibilities

• Provide tailored customer service to Pro customers.
• Assist with order fulfillment and loading of materials.
• Monitor inventory and execute sales initiatives.

Skills

Bilingual communication skills

Product knowledge

Customer service

Sales driving

Job description

Be among the first 25 applicants.

This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $19.00/hr

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Consumer Services