Pro Customer Service/Sales

The Home Depot; Marlboro Township (NJ); On-site; USD 22,730 - 25,485; Full time

Job summary

A leading home improvement retailer is seeking members for the Pro Customer Service/Sales Team in Marlboro Township, NJ. This role involves delivering exceptional service to professional customers, including contractors and property owners, while driving sales through expert product knowledge and tailored solutions. Successful candidates will collaborate to support store goals and meet monthly sales metrics in a dynamic environment. Bilingual skills may be a plus depending on customer needs.

Responsibilities

• Deliver exceptional service to professional customers including contractors and property owners.
• Proactively drive sales and meet monthly sales goals.
• Collaborate to maintain a clean, organized, and safe environment.

Job description

Pro Customer Service/Sales Team

Base pay range: $16.50/hr - $18.50/hr

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Consumer Services