Pro Customer Service/Sales

The Home Depot; Leavenworth (KS); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Leavenworth, KS, is seeking a Pro Customer Service Sales member to support professional customers. This role includes assisting at the Pro Desk, managing deliveries, and building strong customer relationships to drive sales. Candidates should possess strong customer service skills, product knowledge, and the ability to resolve issues effectively. This full-time position offers opportunities for growth within a supportive team environment, where meeting sales goals and providing exceptional service are priorities.

Qualifications

• Strong customer service skills to effectively assist Pro customers.
• Ability to drive sales through relationship building and product knowledge.
• Proficiency in resolving delivery issues and managing inventory.

Responsibilities

• Assist customers at the Pro Desk with their needs.
• Load materials and manage product deliveries.
• Monitor inventory and maintain a safe environment.

Skills

Customer service skills

Sales skills

Product knowledge

Bilingual communication

Job description

Pro Customer Service Sales

Location: Leavenworth, KS.

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Members are expected to meet monthly sales goals and other metrics to drive sales in the store.

• Assisting at the Pro Desk
• Loading materials
• Managing deliveries
• Offering specialized paint and product knowledge
• Maintaining a clean, organized, and safe environment
• Resolving delivery issues
• Communicating Home Depot’s advantages over competitors
• Monitoring inventory
• Executing sales initiatives
• Upholding the highest standards of customer service and safety

Bilingual communication skills may be preferred at certain locations.

Seniority level: Not Applicable
Employment type: Full-time
Job function: Other

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