Pro Customer Service/Sales

The Home Depot; Barstow (CA); Vor Ort; USD 35.000 - 50.000; Vollzeit

Zusammenfassung

A leading home improvement retailer in California is seeking a Pro Customer Service Sales representative. This role involves providing exceptional service to professional customers, ensuring efficient order fulfillment, and meeting sales goals. Candidates should possess strong customer service and sales skills, along with product knowledge. Team collaboration and proactive engagement with customers are essential for success. Opportunity for growth exists in a dynamic environment that values communication and customer satisfaction.

Qualifikationen

• Experience in customer service and sales roles.
• Ability to meet monthly sales goals and metrics.
• Capable of building and maintaining professional relationships.

Aufgaben

• Assist Pro customers with orders and product recommendations.
• Meet sales targets through proactive customer engagement.
• Collaborate with team members to resolve delivery issues.

Kenntnisse

Customer service

Sales proficiency

Product knowledge

Bilingual communication

Jobbeschreibung

Pro Customer Service Sales

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Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Consumer Services