Pro Customer Service/Sales

The Home Depot; Flowery Branch (GA); Presencial; USD 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading home improvement retailer is seeking individuals for its Pro Customer Service/Sales Team in Flowery Branch, Georgia. The role involves assisting professional customers, driving sales through expert recommendations, and ensuring exceptional service tailored to project needs. Ideal candidates have strong product knowledge, customer service skills, and the ability to work collaboratively. This full-time position supports the store's goals in delivering outstanding service and product support.

Formación

• Experience in customer service or sales roles.
• Ability to drive sales and meet monthly goals.
• Strong collaborative skills.

Responsabilidades

• Assist Pro customers at the Pro Desk.
• Manage deliveries and loading materials.
• Provide expert product recommendations.

Conocimientos

Proficient in product knowledge

Strong customer service skills

Bilingual communication (preferred)

Descripción del empleo

Job Description

Pro Customer Service/Sales role at The Home Depot

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industries: Consumer Services