Pro Customer Service/Sales

The Home Depot; Saint Augustine (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative to deliver exceptional experiences to professional customers like contractors and property owners. The role involves building relationships, driving sales, assisting at the Pro Desk, and managing deliveries. This full-time position requires collaboration to ensure project success, fulfilling sales goals, and maintaining high customer service standards. Bilingual skills may be preferred based on customer needs.

Qualifications

• Experience delivering customer service to professional customers.
• Ability to meet monthly sales goals and metrics.
• Willingness to assist at the Pro Desk and support deliveries.

Responsibilities

• Deliver exceptional experience for professional customers.
• Proactively drive sales by leveraging product knowledge.
• Assist at the Pro Desk and manage deliveries.

Skills

Pro customer service

Sales skills

Job description

Job Description

Join to apply for the Pro Customer Service Sales role at The Home Depot.

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries: Consumer Services