Pro Customer Service/Sales

The Home Depot; Coeur d'Alene (ID); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

A leading home improvement retailer is seeking proactive individuals for the Pro Customer Service/Sales Team in Coeur d'Alene, Idaho. The role involves providing exceptional service to professional customers like contractors and property owners. Candidates will collaborate with team members to meet sales goals, support inventory management, and ensure a safe environment. Interested candidates should have strong communication skills and a passion for helping professionals succeed in their projects.

Qualifikationen

• Customer service-focused ability to assist professional customers.
• Sales-oriented mindset with monthly targets and metrics.
• Comfort with product knowledge and recommendations for Pro customers.]
• job_responsibilities_description["Assist at Pro Desk, loading materials, managing deliveries, and offering specialized paint and product knowledge.","Collaborate with team to maintain a clean, organized, and safe store environment.","Monitor inventory and support sales initiatives to meet store goals."]
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• job_summary_short
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Aufgaben

• Deliver exceptional service to professional customers.
• Drive sales through product knowledge and tailored recommendations.
• Collaborate with team members to maintain a clean and organized environment.

Kenntnisse

Customer service

Sales

Product knowledge

Bilingual communication

Jobbeschreibung

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Consumer Services