Pro Customer Service/Sales

The Home Depot; Bennington (VT); On-site; USD 21,352 - 24,108; Full time

Benefits offered by this job

Competitive pay

Opportunities for professional growth

Job summary

A leading home improvement retailer is seeking a dedicated Pro Customer Service/Sales representative to deliver exceptional experiences for professional customers, including contractors and commercial clients. The role involves driving sales through relationship building, supporting efficient order fulfillment, and collaborating with teammates to maintain high customer service standards. Qualified candidates may have bilingual communication skills, and the position offers opportunities for professional growth with competitive pay.

Qualifications

• Strong customer service skills.
• Ability to build and maintain professional relationships.
• Knowledge of products and sales techniques.

Responsibilities

• Build and maintain relationships with Pro customers.
• Support every stage of the Pro customer journey.
• Meet monthly sales goals.
• Assist at the Pro Desk and manage deliveries.
• Collaborate to maintain a safe environment.
• Monitor inventory and execute sales initiatives.

Skills

Bilingual communication skills

Job description

Base Pay Range

$15.50/hr - $17.50/hr

Overview

The Pro Customer Service/Sales Team at Home Depot is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Responsibilities

• Build and maintain professional relationships with Pro customers, proactively driving sales through product knowledge, loyalty programs, and tailored recommendations.
• Support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Assist at the Pro Desk, load materials, manage deliveries, and offer specialized paint and product knowledge.
• Collaborate with teammates to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.

Qualifications

• Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Benefits

Full-time position with competitive pay and opportunities for professional growth.