PRN Patient Registration Specialist — Compassionate Front Desk

RCM Holdco; McMinnville (TN); On-site; USD 20,000 - 26,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative to be the first friendly face patients meet when they check into the hospital. You will help patients navigate the registration process, gather accurate information quickly, and build trust in a fast-paced environment.

No healthcare background? We provide training, and this PRN role offers meaningful experiences while supporting clinicians and emergency staff in delivering patient care.

Qualifications

• High School Diploma or GED is required.
• Strong customer service experience is required.
• Must be able to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Assist patients who are registering for hospital visits and navigate the registration process.
• Answer phones and gather information quickly and accurately.
• Gather and verify patient information in a fast-paced environment.
• Build rapport with patients and families to ease concerns.
• Navigate diverse insurance plans and coverage details with training.
• Adapt to interruptions from clinical teams during urgent care situations.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative to be the first friendly face patients meet when they check into the hospital. You will help patients navigate the registration process, gather accurate information quickly, and build trust in a fast-paced environment.

No healthcare background? We provide training, and this PRN role offers meaningful experiences while supporting clinicians and emergency staff in delivering patient care.