Patient Access Specialist - Compassionate Frontline Care

R1-Rc; Bartlesville (OK); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Job summary

R1 RCM Inc. is seeking a Patient Registration Representative to be the first point of contact for patients, ensuring fast, compassionate access to care across hospital locations.

You will register patients, gather demographics, and support insurance verification while coordinating with clinicians to maintain smooth patient flow. The role emphasizes strong customer service, empathy, and accuracy in a busy environment.

Qualifications

• Exceptional customer service experience and strong communication skills.
• Ability to multitask in a fast-paced healthcare setting.
• Comfortable navigating multiple computer systems for patient registration.

Responsibilities

• Provide exceptional customer service to patients and families during check-in.
• Answer phones and collect accurate patient information quickly.
• Assist with insurance verification and cost estimates when applicable.
• Collaborate with care teams to ensure smooth patient flow and access to care.

Skills

Customer service

Communication

Professionalism

Multitasking

Attention to detail

Phone etiquette

Interpersonal skills

Education

High School Diploma or GED

Tools

Registration systems

Insurance verification systems

CRM software

Job description

R1 RCM Inc. is seeking a Patient Registration Representative to be the first point of contact for patients, ensuring fast, compassionate access to care across hospital locations.

You will register patients, gather demographics, and support insurance verification while coordinating with clinicians to maintain smooth patient flow. The role emphasizes strong customer service, empathy, and accuracy in a busy environment.