Compassionate Patient Registration Specialist (PRN)

R1 RCM Holdco Inc.; United States; On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive benefits package

PRN on-call shifts

Job summary

R1 RCM Holdco Inc. is seeking a Patient Registration Customer Service Representative for our US operations. You’ll be the first friendly face patients meet at check-in, guiding them through the registration process and gathering accurate information with confidence and compassion.

No healthcare background? We’ll train you. You’ll work across multiple computer systems, answer phones, assist patients, and navigate insurance plans while supporting clinicians.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.
• Preferred medical or healthcare experience (but not required!)

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM Holdco Inc. is seeking a Patient Registration Customer Service Representative for our US operations. You’ll be the first friendly face patients meet at check-in, guiding them through the registration process and gathering accurate information with confidence and compassion.

No healthcare background? We’ll train you. You’ll work across multiple computer systems, answer phones, assist patients, and navigate insurance plans while supporting clinicians.