Compassionate Patient Registration Specialist (Part-Time)

RCM Holdco; Oshkosh (WI); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. is seeking a part-time, PRN Customer Service Representative in Patient Registration to greet patients as they arrive at the hospital, assist with registration, and collect accurate information with empathy.

You will navigate multiple systems, respond to questions, and reassure patients in a fast-paced environment. Training is provided to ensure patient-centered service and smooth workflows.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Help patients navigate the registration process
• Answer questions with confidence, clarity, and compassion
• Gather accurate information quickly in a fast-paced environment
• Build trust with patients during moments when they may be scared, confused, or overwhelmed
• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately

Skills

Customer service experience

Background check

Vaccination requirements

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a part-time, PRN Customer Service Representative in Patient Registration to greet patients as they arrive at the hospital, assist with registration, and collect accurate information with empathy.

You will navigate multiple systems, respond to questions, and reassure patients in a fast-paced environment. Training is provided to ensure patient-centered service and smooth workflows.