Patient Registration Specialist - Compassionate CSR (PRN)

R1 RCM Holdco Inc.; United States; Sur place; USD 22 000 - 32 000; Temps partiel

Résumé du poste

R1 RCM Inc. seeks a Patient Registration Customer Service Representative to greet patients at check-in, gather accurate data, and guide them through the registration process in a fast-paced hospital environment.

You will answer phones, verify insurance details, and provide compassionate support to patients and families while coordinating with clinical teams as needed. No healthcare background required, with training provided.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and meet vaccination requirements.
• Preferred medical or healthcare experience (but not required).

Responsabilités

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Connaissances

Customer service

Formation

High School Diploma or GED

Description du poste

R1 RCM Inc. seeks a Patient Registration Customer Service Representative to greet patients at check-in, gather accurate data, and guide them through the registration process in a fast-paced hospital environment.

You will answer phones, verify insurance details, and provide compassionate support to patients and families while coordinating with clinical teams as needed. No healthcare background required, with training provided.