Patient Registration Specialist - Compassionate Care

R1 RCM, Inc.; Elwood (IN); On-site; USD 21,000 - 26,000; Part time

Job summary

R1 RCM, Inc. in Indiana is seeking a Part-time Patient Registration Customer Service Representative to greet patients at the hospital, gather accurate information, and guide them through the registration process. You will be the first friendly face patients meet and support them with confidence, clarity, and compassion.

No healthcare background is required; we provide training. The role offers on-site work with flexible PRN shifts, and eligibility for a competitive benefits package as part of

Qualifications

• High School Diploma or GED required.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Build rapport and ease patient concerns in real time.
• Adapt to interruptions from clinical teams during urgent care situations.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM, Inc. in Indiana is seeking a Part-time Patient Registration Customer Service Representative to greet patients at the hospital, gather accurate information, and guide them through the registration process. You will be the first friendly face patients meet and support them with confidence, clarity, and compassion.

No healthcare background is required; we provide training. The role offers on-site work with flexible PRN shifts, and eligibility for a competitive benefits package as part of