PRN Patient Access Specialist – Frontline Care Access

R1 RCM, Inc.; Missoula (MT); On-site; USD 22,000 - 32,000; Part time

Job summary

R1 RCM Inc. is seeking a Customer Service Representative - Patient Registration to be the first point of contact for patients, ensuring fast, compassionate access to care.

You’ll work across multiple systems to register patients, verify information, collect co-pays when applicable, and support smooth hospital operations. This role offers PRN, part-time shifts with day/evening/overnight availability and cross-training across departments.

Qualifications

• Experience in patient access or medical registration is a plus.
• Comfortable with shifting priorities based on patient needs.
• Pass background check, drug test, and vaccination requirements.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process.
• Answer phones and gather accurate patient information quickly.
• Support timely access to care by minimizing delays in registration.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Team collaboration

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Customer Service Representative - Patient Registration to be the first point of contact for patients, ensuring fast, compassionate access to care.

You’ll work across multiple systems to register patients, verify information, collect co-pays when applicable, and support smooth hospital operations. This role offers PRN, part-time shifts with day/evening/overnight availability and cross-training across departments.