Patient Access Specialist — Frontline Care Champion

R1 RCM, Inc.; Port Saint Joe (FL); Presencial; USD 22.000 - 29.000; A tiempo parcial

Descripción de la vacante

R1 RCM, Inc. in the United States is seeking a Customer Service Representative - Patient Registration to be the first point of contact for patients, ensuring fast, compassionate access to care.

This PRN, part-time role offers cross-training across departments and shifts, with day, evening, and overnight availability. You will register patients, collect demographics and co-pays, answer calls, and coordinate with care teams to minimize delays.

Formación

• Exceptional customer service experience, communication and interpersonal skills.
• Strong composure and professionalism in a fast-paced environment.
• Ability to multitask and prioritize quickly with high attention to detail.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required).
• For this US-based position, the base pay range is $16.00 - $21.10 per hour.

Responsabilidades

• Provide exceptional customer service and assist patients and families with the check-in process across multiple systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence and compassion.
• Navigate diverse insurance plans, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Conocimientos

Exceptional customer service

Strong communication

Professionalism

Multitasking

Attention to detail

Educación

High School Diploma or GED

Descripción del empleo

R1 RCM, Inc. in the United States is seeking a Customer Service Representative - Patient Registration to be the first point of contact for patients, ensuring fast, compassionate access to care.

This PRN, part-time role offers cross-training across departments and shifts, with day, evening, and overnight availability. You will register patients, collect demographics and co-pays, answer calls, and coordinate with care teams to minimize delays.