Patient Access Specialist — Frontline Care Navigator

R1 RCM, Inc.; Baltimore (MD); Presencial; USD 22 000 - 35 000; Tempo integral

Resumo da oferta

R1 RCM, Inc. in the United States is seeking a Patient Registration Representative to be the first point of contact for patients, delivering fast, compassionate access to care and accurate demographic data across multiple systems.

You'll support insurance verification, collect co-pays, coordinate with care teams, and help patients navigate the revenue cycle, while training is provided and opportunities for growth in a dynamic healthcare technology company.

Qualificações

• Experience in healthcare customer service or patient access is a plus.
• Strong interpersonal communication and problem-solving abilities.
• Ability to navigate multiple computer systems while maintaining accuracy.

Responsabilidades

• Provide exceptional customer service and assist patients with check-in across multiple systems.
• Answer phones and collect accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with clarity and compassion.
• Coordinate with nurses, physicians, and care teams to ensure smooth patient flow.

Conhecimentos

Customer service experience

Communication skills

Multitasking

Attention to detail

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

R1 RCM, Inc. in the United States is seeking a Patient Registration Representative to be the first point of contact for patients, delivering fast, compassionate access to care and accurate demographic data across multiple systems.

You'll support insurance verification, collect co-pays, coordinate with care teams, and help patients navigate the revenue cycle, while training is provided and opportunities for growth in a dynamic healthcare technology company.