Patient Access & Registration Specialist (Part-Time, PRN)

R1 RCM, Inc.; Heber (UT); Sur place; USD 22 000 - 29 000; Temps partiel

Résumé du poste

R1 RCM, Inc. is seeking a Customer Service Representative - Patient Registration to be the first point of contact for patients, ensuring fast, compassionate, and accurate access to care.

This frontline role supports patient flow, insurance verification, and registration across multiple systems in a dynamic healthcare setting. You will collaborate with clinical teams to minimize delays, collect demographics and co-pays, and provide cost estimates when applicable.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask and adapt quickly to shifting priorities.
• Comfort with a fast-paced environment and attention to detail.
• Experience with patient access, medical registration, insurance verification is a plus.

Responsabilités

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems.
• Answer phones and collect accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence and compassion.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.
• Learn and apply healthcare access and insurance basics as part of onboarding.

Connaissances

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Formation

High School Diploma or GED

Description du poste

R1 RCM, Inc. is seeking a Customer Service Representative - Patient Registration to be the first point of contact for patients, ensuring fast, compassionate, and accurate access to care.

This frontline role supports patient flow, insurance verification, and registration across multiple systems in a dynamic healthcare setting. You will collaborate with clinical teams to minimize delays, collect demographics and co-pays, and provide cost estimates when applicable.