Patient Registration Specialist — Part-Time PRN Access

R1 RCM, Inc.; Kyle (TX); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Competitive benefits

Job summary

R1 RCM Inc. in the United States is seeking a Customer Service Representative – Patient Registration to be the first point of contact for patients, ensuring fast, compassionate access to care. This role supports registration across multiple systems in a busy hospital setting.

You will work part-time PRN, with a minimum 48 hours a month and 24 hours on call, receive training, and contribute to improving patient experiences while supporting hospital operations and revenue cycle integrity.

Qualifications

• Exceptional customer service experience, communication and interpersonal skills.
• Strong composure and professionalism in a fast‑paced environment.
• Ability to multitask and prioritize quickly with high attention to detail.
• Comfortable with shifting priorities based on patient needs.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required).
• High School Diploma or GED.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check‑in process working across multiple computer systems to register patients efficiently
• Answer phones and gather accurate patient information quickly in a fast‑paced environment
• Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co‑pays and provide cost estimates when applicable
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. in the United States is seeking a Customer Service Representative – Patient Registration to be the first point of contact for patients, ensuring fast, compassionate access to care. This role supports registration across multiple systems in a busy hospital setting.

You will work part-time PRN, with a minimum 48 hours a month and 24 hours on call, receive training, and contribute to improving patient experiences while supporting hospital operations and revenue cycle integrity.