PRN Patient Access & Scheduling Associate

Intermountain Healthcare Inc.; United States; On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Benefits package

Job summary

Intermountain Health St Vincent Regional Hospital in Billings, MT is seeking a Patient Access Registrations Specialist I. This PRN role handles patient registration, scheduling, insurance verification, and co-pay collection, while ensuring accurate data entry and compliance with privacy rules.

Responsibilities include greeting patients, collecting demographics and financial information, coordinating with clinical staff, and following up on pre-authorizations or referrals.

Qualifications

• High School diploma or equivalent preferred.
• Experience in healthcare customer service required.
• Proficient in Microsoft Office, internet and email.
• Epic experience preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Obtain and verify patient demographic, financial, and insurance information.
• Register and schedule patients for appointments, tests, and procedures.
• Collect and process co-pays, deductibles, and balances due at the time of service.
• Provide patients with information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms, policies, and disclosures.
• Provide patients with directions, maps, and parking information.
• Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
• Document and update patient records in the electronic health system.
• Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Tools

Epic

Job description

Intermountain Health St Vincent Regional Hospital in Billings, MT is seeking a Patient Access Registrations Specialist I. This PRN role handles patient registration, scheduling, insurance verification, and co-pay collection, while ensuring accurate data entry and compliance with privacy rules.

Responsibilities include greeting patients, collecting demographics and financial information, coordinating with clinical staff, and following up on pre-authorizations or referrals.