Patient Access & Registration Specialist

Intermountain Healthcare Inc.; Miles City (MT); On-site; USD 26,000 - 35,000; Part time

Job summary

Intermountain Health in Miles City, MT is hiring a Patient Access Registration Specialist I to greet patients, collect demographic data, verify insurance, and schedule appointments. You will handle co-pays and balances, explain financial options, and ensure accurate charting in the electronic health system.

The role requires strong customer service in healthcare, computer literacy, and preferred Epic experience.

Qualifications

• High School diploma or equivalent required or preferred.
• Proficiency in Microsoft Office, internet and email required.
• Experience with Epic preferred.
• Customer service experience in healthcare is preferred.

Responsibilities

• Greet and assist patients and visitors in a courteous, professional manner.
• Obtain and verify patient demographic, financial and insurance information.
• Register and schedule patients for appointments, tests, and procedures.
• Collect co-pays, deductibles, and balances due at time of service.
• Provide information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms, policies, and disclosures.
• Provide directions, maps, and parking information.
• Document and update patient records in the electronic health system.
• Follow up on pending issues such as prior authorizations, referrals, and pre-certifications.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Tools

Epic

Microsoft Office

Internet & Email

Job description

Intermountain Health in Miles City, MT is hiring a Patient Access Registration Specialist I to greet patients, collect demographic data, verify insurance, and schedule appointments. You will handle co-pays and balances, explain financial options, and ensure accurate charting in the electronic health system.

The role requires strong customer service in healthcare, computer literacy, and preferred Epic experience.