Patient Access & Scheduling Specialist

Intermountain Healthcare Inc.; Miles City (MT); On-site; USD 26,000 - 35,000; Full time

Job summary

Intermountain Health in Miles City, MT is seeking a Patient Access Registration Specialist I to register and schedule patients, verify insurance, collect copays, and support financial counseling. You will coordinate with clinical staff to ensure smooth patient flow and maintain accurate patient records in the health system.

The role requires strong customer service skills, basic computer proficiency, and experience in a fast-paced healthcare setting.

Qualifications

• High School diploma or equivalent preferred.
• Experience with Epic is preferred.
• Healthcare customer service experience is required.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and assist patients and visitors professionally.
• Register and schedule patients for appointments, tests, and procedures.
• Collect co-pays, deductibles, and balances due at service time.
• Provide information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms and disclosures.
• Provide directions and parking information.
• Coordinate with staff to ensure smooth patient flow and quality care.
• Document and update patient records in the electronic health system.
• Follow up on pending issues such as prior authorizations, referrals, and pre-certifications.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Tools

Epic

Job description

Intermountain Health in Miles City, MT is seeking a Patient Access Registration Specialist I to register and schedule patients, verify insurance, collect copays, and support financial counseling. You will coordinate with clinical staff to ensure smooth patient flow and maintain accurate patient records in the health system.

The role requires strong customer service skills, basic computer proficiency, and experience in a fast-paced healthcare setting.