PRN Front Desk Patient Service Specialist (Medical)

Concentra; North Canton (OH); On-site; USD 21,000 - 30,000; Part time

Job summary

Concentra is seeking a Patient Service Specialist to join our North Canton site on a PRN basis. You will handle patient registrations, scheduling, and front desk coordination while delivering friendly, efficient service to every patient.

Responsibilities include greeting patients, guiding them through forms, managing phone lines, and coordinating with clinicians and support staff. A high school diploma and basic MS Office skills are required, with HIPAA compliance at all times.

Qualifications

• High school diploma or GED required.
• 6 months to 1 year of related experience.
• Knowledge of state-specific occupational medicine requirements preferred.

Responsibilities

• Greet patients and visitors.
• Check in patients using the patient management system.
• Answer incoming lines and direct callers.
• Process patient registrations and scheduling.
• Maintain patient records and prepare paperwork.
• Follow HIPAA guidelines and safety rules.

Skills

Service Mentality

Attention to Detail

Sense of Urgency

Initiative

Flexibility

Customer Service

Communication Skills

HIPAA Handling

Microsoft Office

Front Office Ops

Education

High School Diploma or GED

Job description

Concentra is seeking a Patient Service Specialist to join our North Canton site on a PRN basis. You will handle patient registrations, scheduling, and front desk coordination while delivering friendly, efficient service to every patient.

Responsibilities include greeting patients, guiding them through forms, managing phone lines, and coordinating with clinicians and support staff. A high school diploma and basic MS Office skills are required, with HIPAA compliance at all times.