Private Residences Concierge – Luxury Guest Services

fourseasons; San Francisco (CA); On-site; USD 107,453,000 - 114,341,000; Full time

Benefits offered by this job

Complimentary accommodation at other四?

Job summary

Four Seasons Private Residences in San Francisco seeks a Residential Concierge to respond to resident needs, offer personalized services, and manage a range of in-residence requests from a dedicated lobby setting.

Operates with a team to ensure security, scheduling and quality service, using tools like HotSOS and Outlook. Requires 1–3 years of luxury concierge experience and excellent communication skills.

Qualifications

• 1–3 years of concierge experience in a luxury environment.
• Excellent verbal and written communication skills.
• Fluent in English with reading/writing proficiency; additional language is a plus.

Responsibilities

• Respond to resident requests with timeliness, hospitality and professionalism.
• Coordinate with vendors/contractors and manage access and scheduling.
• Input special arrangements in software and ensure coordination with service providers.

Skills

Luxury concierge experience

Communication skills

Fluent English

Multitasking in demanding environments

Education

Post-secondary education

Tools

Outlook

MS Office

HotSOS

Keytrack

Job description

Four Seasons Private Residences in San Francisco seeks a Residential Concierge to respond to resident needs, offer personalized services, and manage a range of in-residence requests from a dedicated lobby setting.

Operates with a team to ensure security, scheduling and quality service, using tools like HotSOS and Outlook. Requires 1–3 years of luxury concierge experience and excellent communication skills.