Lux Residential Concierge for Private Residences

Four Seasons; San Francisco (CA); On-site; USD 51,000 - 54,000; Full time

Benefits offered by this job

Complimentary accommodation at other 4

Job summary

Four Seasons is seeking a Residential Concierge in San Francisco to respond to homeowners with personalized touches and exceptional service. You will support residents from the lobby, coordinate with vendors, and provide tailored recommendations for local activities and services.

You will work from the Residential Lobby, ensuring access control, handling deliveries, and maintaining the environment at peak cleanliness.

Qualifications

• One to three years of concierge experience in a luxury environment.
• Excellent verbal and written communication skills.
• Fluent in English; additional language is an asset.
• Must be able to work flexible hours including weekends and holidays.

Responsibilities

• Respond to Resident support needs with timeliness, hospitality, and professionalism.
• Ensure timely completion of service requests via HotSOS and coordination with vendors.
• Manage access to building and units for residents, vendors, and visitors.
• Coordinate vendor scheduling and verify identities for secure entry and services.
• Provide information on local activities, restaurants, and tickets, plus arrange add-on services.

Skills

Concierge experience

Communication skills

Multitasking

Problem solving

English fluency

Education

Two years post-secondary education

Tools

HotSOS

Outlook

MS Office

Job description

Four Seasons is seeking a Residential Concierge in San Francisco to respond to homeowners with personalized touches and exceptional service. You will support residents from the lobby, coordinate with vendors, and provide tailored recommendations for local activities and services.

You will work from the Residential Lobby, ensuring access control, handling deliveries, and maintaining the environment at peak cleanliness.