Private Household Technology & Systems Manager

Melville Management Corp.; Atherton (CA); On-site; USD 200,000 - 250,000; Full time

Job summary

Melville Management Corp. seeks a Technology Manager to oversee the private household's tech environment in Atherton, CA.

This hands-on role covers computers, mobile devices, networks, security systems, audiovisual equipment, and smart-home technology. The technology leader reports to the principals and owns projects from inception to completion while coordinating with vendors and staff to ensure a secure, reliable experience.

Qualifications

• Several years of experience supporting technology in a private household or high-touch environment.
• Ability to explain technical concepts clearly to non-technical users.
• Broad knowledge of hardware, software, networking, cybersecurity, cloud services, and audiovisual systems.

Responsibilities

• Manage and maintain computers, tablets, smartphones, servers, software, databases, cloud services, printers, copiers, and phone systems.
• Install, configure, troubleshoot, and maintain hardware, software, workstations, networks, and related systems.
• Oversee access controls, CCTV, security systems, home automation, backup power, and other connected household systems.
• Maintain reliable and secure network access for staff and guests.
• Develop and maintain technology policies, procedures, passwords, and inventories.
• Monitor technology security and address vulnerabilities.
• Maintain and enforce AI usage and cybersecurity policies, including phishing-awareness training.
• Research emerging technologies and make recommendations on new equipment and services.
• Manage technology budgets, purchases, licensing, warranties, upgrades, disposal, and vendor relationships.
• Provide onboarding, training, and support to staff and household team members.
• Set up AV and PA equipment for events and test systems in advance.
• Record, edit, and organize event videos and digital media.
• Support website updates, photo scanning, and digital organization projects.
• Create and maintain a procedures manual and cross-train team members.

Skills

Troubleshooting

Technical communication

Broad tech knowledge

Tools

Google Workspace

Microsoft Office

Fortinet

Ubiquiti

Meraki

macOS

Windows

Adobe Creative Cloud

Adobe Podcast

Job description

Melville Management Corp. seeks a Technology Manager to oversee the private household's tech environment in Atherton, CA.

This hands-on role covers computers, mobile devices, networks, security systems, audiovisual equipment, and smart-home technology. The technology leader reports to the principals and owns projects from inception to completion while coordinating with vendors and staff to ensure a secure, reliable experience.