Senior Network and AV Administrator

John Galt Staffing; Boston (MA); On-site; USD 110,000 - 160,000; Full time

Job summary

John Galt Staffing is seeking a hands-on Network and AV Administrator to ensure reliable network, AV, and power systems across private residences, with secondary support for the Boston office as needed.

The role blends network administration, AV support, and physical infrastructure, requiring a flexible professional who can move between strategic work and on-site troubleshooting.

Qualifications

• 7+ years of hands-on experience with network infrastructure, AV systems, or both.

Responsibilities

• Administer Cisco Meraki and Palo Alto networks, switches, APs, firewalls, and VPNs.

Skills

Network infrastructure

AV systems

Cisco Meraki

Palo Alto Networks

Wi-Fi mapping

Site surveys

Video conferencing

Structured cabling

Racking

Residential tech

Education

Bachelor's degree in IT/CS/Engineering

Cisco Meraki Solutions Specialist

PCNSA

CTS

CEDIA credentials

Tools

Cisco Meraki gear

Palo Alto equipment

Job description

The Network and AV Administrator is responsible for the reliability, security, and ongoing operation of network, internet connectivity, power systems, and audiovisual technology. The role’s primary duties are performed at and in support of the private residential properties; responsibilities for the Boston office are secondary and are addressed as operational needs arise.

This hands‑on role combines network administration, audiovisual support, physical infrastructure, vendor coordination, and on‑site troubleshooting. The position requires a flexible technical professional who is comfortable moving between strategic infrastructure work and immediate operational needs.

This is a new, full‑time position reporting to the Vice President of Information Technology. The Network and AV Administrator works closely with the Executive Support team to provide primary technology support across the residential properties and partners with the Properties team on secondary infrastructure and facilities‑related responsibilities at the Boston office.

Key Responsibilities

Network and Security Infrastructure

• Administer Cisco Meraki and Palo Alto network and security environments across the Boston office and private residences, including switches, wireless access points, firewalls, and VPN services.
• Maintain configurations, firmware, security policies, system documentation, and monitoring to support performance, availability, and secure operations.

Connectivity, Power, and Colocation

• Manage internet circuits, telecommunications carriers, power and UPS systems, and server room operations.
• Operate and maintain the colocation cabinet, including hardware lifecycle planning, equipment installation, cabling, environmental oversight, and vendor coordination.

Conference Room and AV Technology

• Administer and support conference room and meeting technology, including displays, video conferencing, audio, and control systems.
• Perform routine testing and preventive maintenance, respond to service issues, and provide technical support for meetings and events as needed.

Primary Responsibility: Residential Technology Support

• Provide network, audiovisual, and connectivity support at private residences in partnership with the Executive Support team.
• Conduct Wi‑Fi mapping and wireless site surveys across residential properties to identify coverage gaps, interference, capacity needs, and optimal access‑point placement; document findings and implement or coordinate improvements.
• Work independently and professionally with family members and household staff while coordinating outside integrators, carriers, and service providers.

Secondary Responsibility: Boston Office Support

• Partner with the Properties team to plan, install, and maintain structured cabling and physical network infrastructure at the Boston office.
• Support renovations, office moves, expansions, and new technology installations.

Hands‑On Technical Support

• Perform hands‑on installation and troubleshooting, including racking equipment, running and terminating cable, testing devices, and resolving on‑site technology issues.
• Serve as a technical generalist and take ownership of issues through resolution, including needs that fall outside traditional network administration.

Qualifications

Experience

• 7+ years of hands‑on experience with network infrastructure, AV systems, or both.
• Working experience with Cisco Meraki and Palo Alto Networks, or comparable enterprise platforms.
• Demonstrated expertise in Wi‑Fi mapping, wireless site surveys, spectrum analysis, coverage and capacity assessment, access‑point placement, and troubleshooting in complex residential environments.
• Experience supporting conference room and meeting technology, including video conferencing, displays, audio, and control systems.
• Practical skills with structured cabling, racking, power, and physical installations.
• Experience with high‑end residential technology, including network, AV, and security systems, is strongly preferred.
• Experience in a family office, private client, or similarly high‑discretion environment is preferred.

Education

Bachelor’s degree in information technology, computer science, engineering, or a related field; or an equivalent combination of professional certifications and relevant experience. Certifications such as Cisco Meraki Solutions Specialist, Palo Alto Networks Certified Network Security Administrator (PCNSA), AVIXA Certified Technology Specialist (CTS), or CEDIA credentials are preferred.