Printing Industry Customer Service Specialist (Mon–Fri)

Minutemen Direct; Fort Mitchell (KY); Presencial; USD 55.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Vision insurance

401(k)

Descripción de la vacante

A commercial printing company in Fort Mitchell, Kentucky is seeking a Customer Service Representative. The role involves serving as the primary contact for client inquiries, processing customer orders, and coordinating project details with production teams. The ideal candidate will have 2-4 years of customer service experience, preferably within the printing industry, and a strong knowledge of printing processes. This position offers competitive pay ranging from $55,000 to $60,000 annually and benefits including medical insurance and a 401(k).

Formación

• Minimum 2-4 years of customer service experience, preferably in printing.
• Knowledge of printing processes and terminology is highly preferred.
• Proficiency in Microsoft Office and experience with order management or ERP systems.

Responsabilidades

• Serve as primary contact for client inquiries via phone and email.
• Process customer orders and prepare estimates.
• Coordinate project details with production departments.

Conocimientos

Customer Service Experience

Communication Skills

Problem-solving

Attention to Detail

Herramientas

Microsoft Office Suite

Adobe Creative Suite

Order Management Systems

Descripción del empleo

A commercial printing company in Fort Mitchell, Kentucky is seeking a Customer Service Representative. The role involves serving as the primary contact for client inquiries, processing customer orders, and coordinating project details with production teams. The ideal candidate will have 2-4 years of customer service experience, preferably within the printing industry, and a strong knowledge of printing processes. This position offers competitive pay ranging from $55,000 to $60,000 annually and benefits including medical insurance and a 401(k).