Printer Field Technician I — On-Site Service

Canon USA & Affiliates; Port Saint Lucie (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Canon welcome kit swag

Job summary

Canon U.S.A., Inc. is seeking a Field Service Technician to perform on-site and field maintenance for Canon-supported products in Port St. Lucie, FL.

The role emphasizes customer service, routine maintenance, and adherence to service standards within a defined territory. The position requires a high school diploma, basic internet knowledge, and the ability to travel with a valid license. A 120-day introductory period and PDIF training are included, along with eligibility for security clearances

Qualifications

• Hold a High School diploma or equivalent experience required.
• Possess a basic understanding of internet environments and complete the 120-day introductory period and the PDIF new-hire class.
• Ability to travel (valid driver's license and acceptable driving record).
• Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
• Must be able to lift 50 pounds and be active more than 50 percent of the time.

Responsibilities

• Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping.
• Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
• Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
• Showcasing strong customer communication and satisfaction skills.
• Maintaining the performance of assigned machines.
• Facilitating performance at a level which helps to achieve the branch/district’s overall metric targets.

Skills

Customer-facing

Travel required

Internet basics

Security clearance eligibility

Lift 50 lbs

Education

High School diploma or equivalent

Job description

Canon U.S.A., Inc. is seeking a Field Service Technician to perform on-site and field maintenance for Canon-supported products in Port St. Lucie, FL.

The role emphasizes customer service, routine maintenance, and adherence to service standards within a defined territory. The position requires a high school diploma, basic internet knowledge, and the ability to travel with a valid license. A 120-day introductory period and PDIF training are included, along with eligibility for security clearances