Field Service Technician I — On-Site Maintenance Pro

Canon USA; Gold Beach (OR); On-site; USD 26,174 - 36,244; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Job summary

Canon USA is seeking a Field Service Technician to deliver excellent service and efficient maintenance of Canon-supported products. You will report trends, perform on-site repairs, and maintain detailed records while upholding safety and company policies.

The role requires travel, the ability to lift up to 50 pounds, and completion of the PDIF training. Competitive hourly pay and additional benefits are offered.

Qualifications

• Hold a High School diploma or equivalent experience.
• Ability to travel with valid driver’s license.
• Must be able to lift 50 pounds and be active more than 50 percent of the time.
• Compliance with COVID-19 vaccination and other measures as required by customers.
• Must complete the 120-day introductory period and the PDIF new-hire class.

Responsibilities

• Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping.
• Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
• Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
• Showcasing strong customer communication and satisfaction skills.
• Maintaining the performance of assigned machines.
• Facilitating performance at a level that helps to achieve the branch/district’s overall metric targets.

Skills

Customer communication

Field service readiness

Problem solving

Education

High School diploma or equivalent

Tools

PDIF training

Job description

Canon USA is seeking a Field Service Technician to deliver excellent service and efficient maintenance of Canon-supported products. You will report trends, perform on-site repairs, and maintain detailed records while upholding safety and company policies.

The role requires travel, the ability to lift up to 50 pounds, and completion of the PDIF training. Competitive hourly pay and additional benefits are offered.