Print Production Specialist

Tag; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Tag is seeking an Account Executive, Sourcing to ensure exceptional customer service and efficient production management. You will liaise with clients and suppliers, coordinate print and premium programs, and oversee costings, timelines, and sampling to deliver quality campaigns.

You will manage supplier relationships, negotiate terms, and track production against specs and budgets, while developing a deep understanding of the client's business sector and needs.

Qualifications

• Bachelor's Degree or equivalent experience.
• 2+ years in print procurement or print management.
• Experience in managing budgets and achieving targets.
• Excellent client-facing and customer service skills.
• Commercially strong and numerate.

Responsibilities

• Full understanding of litho (sheet/web) print process and supplier selection.
• Advise on cost-effective formats and supplier coordination.
• Provide technical input on print projects and required negotiations.
• Procurement of print and ensuring on-time delivery to spec and budget.
• Produce detailed print specifications to suppliers and track progress.
• Adhere to ordering authorization and billing process and budget.

Skills

Customer service

Budget management

Negotiation

Relationship building

Project management

Print industry knowledge

MS Office

Adaptability

Education

Bachelor's degree

Tools

MS Office

Job description

The Account Executive, Sourcing is responsible for customer service and product delivery through constant liaison with clients and suppliers on all matters relating to print and campaign management services. The primary focus of this role will be to deliver exceptional customer services. Requests for quotations will be processed in a responsive manner and clients will be updated regularly on the progress of their work. The Account Executive, Sourcing will, in conjunction with the central procurement team, select the most appropriate supplier, negotiate costing and time-scales for each job, manage benchmark information and ensure that internal procedures are followed at all times. Orders will be processed in the most efficient manner available.

**Must have strong knowledge and hands-on experience managing print and premium promotional programs, including production processes, specifications, timelines, costing, sampling/proofing, and supplier coordination.

**A huge plus if you have Gifts with Purchase experience

JOB DUTIES

• Full understanding of litho (sheet/web) print process, advising on most suitable equipment and suppliers for all print jobs
• Advise on economic formats, work with clients and vendors to derive cost effective and fit for print projects
• Provide technical input and advice on print projects as required
• Project relevant negotiations as and where needed
• Procurement of print, delivering on time, to specification, to quality and to contractual targets
• Take accurate information from our Clients, formulating full production briefs
• Produce detailed print specifications to suppliers
• Maintain tracking of all projects in procurement tool
• Adhere to defined ordering authorization and billing process
• Work within Tag's operating budget
• Develop a good understanding of the client's business and industry sector
• Build relationships with clients and manage their perceptions and expectations
• Develop strong relationships with suppliers
• Demonstrate an understanding of the technological direction of the industry and how these advances will benefit the client
• Resolve client/supplier issues, escalade where appropriate
• Implement and use best practice principles

JOB QUALIFICATIONS

• Bachelor's Degree. A combination of education and work experience can be substituted.
• 2+ years previous experience in a similar print procurement or print management environment
• Experience in managing a budget and achieving targets
• Excellent client facing and customer service skills, with an ability to build relationships and develop new business
• Commercially strong and numerate
• Experience of working in an environment where priorities are constantly changing. Can manage change, and keep a clear perspective of end goals
• Team worker, with positive outlook who can inspire and motivates peers
• Focus on project management, timely delivery and achievement of Key Performance Indicators
• Intermediate skill level with MS Office
• Organized with excellent attention to detail