Account Executive, Channel Activation

Tag; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Tag is seeking an Account Executive, Sourcing to manage customer service and delivery for print campaigns. You will liaison with clients and suppliers, process quotations, and keep clients updated on progress.

You will select suppliers, negotiate costs and timelines, and ensure compliance with internal procedures. Responsibilities include understanding litho print processes, advising on suppliers, managing budgets, and delivering projects on time and to specification.

Qualifications

• Bachelor's degree required or equivalent experience.
• 2+ years in print procurement or print vendor management.
• Proficient with MS Office.
• Strong organizational skills and attention to detail.
• Experience managing budgets and meeting targets.
• Excellent client-facing and customer service abilities.
• Numerate with commercial acumen.
• Willingness to work extra hours as needed.
• Adaptable to changing priorities and deadlines.
• Team player with collaborative mindset and KPI focus.

Responsibilities

• Understand litho print processes and advise on suitable equipment and suppliers.
• Suggest cost-effective formats and work with clients/vendors for print projects.
• Provide technical input on print projects as needed.
• Negotiate with suppliers and manage project timelines.
• Procure print services to meet quality, time, and cost targets.
• Capture accurate client requirements and produce production briefs.
• Create detailed print specs for suppliers.
• Track project progress in procurement tools.
• Follow ordering and billing procedures within budget.
• Build client relationships and understand client business needs.
• Develop relationships with suppliers and manage expectations.

Skills

Print procurement

Vendor management

MS Office

Attention to detail

Budget management

Client relationships

Negotiation skills

Project coordination

KPI awareness

Team collaboration

Education

Bachelor's Degree

Job description

The Account Executive, Sourcing is responsible for customer service and product delivery through constant liaison with clients and suppliers on all matters relating to print and campaign management services. The primary focus of this role will be to deliver exceptional customer services. Requests for quotations will be processed in a responsive manner and clients will be updated regularly on the progress of their work. The Account Executive, Sourcing will, in conjunction with the central procurement team, select the most appropriate supplier, negotiate costing and time-scales for each job, manage benchmark information and ensure that internal procedures are followed at all times. Orders will be processed in the most efficient manner available.

Role Responsibilities

• Full understanding of litho (sheet/web) print process, advising on most suitable equipment and suppliers for all print jobs
• Advise on economic formats, work with clients and vendors to derive cost effective and fit for print projects
• Provide technical input and advice on print projects as required
• Project relevant negotiations as and where needed
• Procurement of print, delivering on time, to specification, to quality and to contractual targets
• Take accurate information from our Clients, formulating full production briefs
• Produce detailed print specifications to suppliers
• Maintain tracking of all projects in procurement tool
• Adhere to defined ordering authorization and billing process
• Work within Tag's operating budget
• Develop a good understanding of the client's business and industry sector
• Build relationships with clients and manage their perceptions and expectations
• Develop strong relationships with suppliers
• Demonstrate an understanding of the technological direction of the industry and how these advances will benefit the client
• Resolve client/supplier issues, escalated where appropriate

Role Qualifications & Required Skills

• Bachelor's Degree. A combination of education and work experience can be substituted.
• 2+ years previous experience in a similar print procurement or print vendor management environment
• Intermediate skill level with MS Office
• Organized with excellent attention to detail
• Experience in managing a budget and achieving targets
• Excellent client facing and customer service skills, with an ability to build relationships and develop new business
• Commercially strong and numerate
• Committed, resilient and prepared to work extra hours as required
• Experience of working in an environment where priorities are constantly changing. Can manage change, and keep a clear perspective of end goals
• Team worker, with positive outlook who can inspire and motivates peers
• Focus on project management, timely delivery and achievement of Key Performance Indicators