Print Center Technician — Growth & Solutions Focus

Canon-Business-Process-Services-f89af7fd; Boca Raton (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay and benefits

Comprehensive training and development

Employee discounts on products and ser

Job summary

Canon Business Process Services in Boca Raton is seeking a Print Operator to deliver exceptional customer service and operate print/production equipment for binding, laminating, and finishing. You will handle requests, monitor inventories, and provide basic troubleshooting for copiers and printers.

Responsibilities include processing print jobs, maintaining logs, performing routine maintenance, and producing monthly production reports.

Qualifications

• High school Diploma or equivalent.
• 1-5 years experience working directly in a print center.
• Some familiarity with the general job functions, and minimal understanding of the detailed aspects of the job.
• Knowledge of machine operations from low to high volume high speed duplicating equipment.
• Proficiency in the use of reproduction-related equipment & systems (fax, scanner, punches, staplers, inserters, folders, paper cutters, spiral-binding, velo-binders, stitcher and collaters, counters).
• Close supervision involving detailed instructions and constant checking on work performance.
• Excellent customer service, professional attitude and appearance is a must.
• Ability to work overtime & meet deadlines.
• Ability to follow directives and handle physical demands.
• Possess strong communication skills.

Responsibilities

• Review, prioritize and submit print requests from mainframe/mini/server/desktop according to complexity and urgency.
• Deliver print jobs within established timeframes; Maintain logs of all work submitted and completed including service logs.
• Responsible for minor maintenance of reproduction equipment by solving paper jams; placing services calls and conduct routine cleaning.
• Take meter reading of each duplicating machine on a daily basis. Monitor inventory of print supplies, stock paper and toners.
• Inform clients of estimated completion time, when unclear of instructions, when there is a delay in service or when a specific service cannot be provided.
• Work with client to resolve complaint to client’s satisfaction.
• Help to open and close the print center; Assist in keeping the center neat and professional looking.
• Adjust image quality, create folders/directories for print on demand orders; accommodate special client requests.
• Prepare monthly production and volume reports to measure productivity and prepare billing charges.
• May perform additional tasks as directed by Site Manager or Assistant Site Manager.

Skills

Print equipment operation

Customer service

Communication skills

Education

High school Diploma or equivalent

Tools

Fax

Scanner

Punches

Staplers

Inserters

Folders

Paper cutters

Spiral-binding

Velo-binders

Stitcher

Collaters

Counters

Job description

Canon Business Process Services in Boca Raton is seeking a Print Operator to deliver exceptional customer service and operate print/production equipment for binding, laminating, and finishing. You will handle requests, monitor inventories, and provide basic troubleshooting for copiers and printers.

Responsibilities include processing print jobs, maintaining logs, performing routine maintenance, and producing monthly production reports.